ExperienceLab

Silver Sat Navers

Over the holidays it was the ideal time to visit friends and relatives, as everyone seemed to be on a break. My Mum and Nan, in particular, wanted to visit family in west London. So, not wanting to be the family’s permanent chauffeur service during my time off… I handed over the satnav.

While identifying the main roads wasn’t going to be an issue, the destination was in an unfamiliar part of town, and so that’s where the satnav was to come into play.

 

 

With mum at the wheel, they headed off from East London on the A406 towards some random part of Southall, using the satnav but not really paying closer attention until they had to locate the specific address. When it was time to make the return journey they set the satnav to go home…except now here’s the problem.

They wanted to return via the same route used to get to their destination because they knew the main roads that they needed to get to. However, a journey that should have taken maybe an hour, took three hours.

The satnav unhelpfully programmed itself to drive through central London. Mum didn’t think she needed to check the details of the route the satnav had planned for them as it took them through the A406, which was the ideal route, and just started driving. As they were unfamiliar with the destination area they trusted the satnav to take them home. What they really wanted was for the satnav to remember the route.

Why can’t satnavs be programmed to remember routes? Why can’t I save a journey? Why can’t it remember the route I want to travel by? Consequently, Mum's driving home, now even more confused when following the satnav, not realising until it’s too late that they will end up central London with a diabetic Nan in the car cursing the satnav. That’s an awful long time especially when it’s not expected.

Although, I am quite reliant on my satnav, it would be great if I could save a route. I just want it to take be somewhere and bring me back the same way. At least that would help me remember the route too...it’s just not as simple as I want it to be.

Apple's iPad Tablet - Take Two

Well earlier this week I was speculating about the price of the Apple tablet, hoping that it would be somewhere between iPhone and Macbook pricing. Well it looks like it will be reasonable value after all. Or will it?

Windows 7 Startup won't let me be me!

I bought a cute little Windows 7 startup netbook over the holidays. I only really need it for surfing the web and iTunes and that sort of thing. In all honesty, whilst shopping around I would have much preferred to buy a Mac, now that I use one for work. However, the netbook suited my budget.

Now that I have it, the most irritating thing that Windows could possibly do is to prevent me from personalising my desktop. What’s that about? One of the first things most people - well I - do is change the background so its more ‘me’! I have Googled the problem and I know there is a work around but why should anyone have to do that… Windows. Grrr!!!

Just in case you're interested...I'd have this piece of cuteness as my desktop background:

 

Apple Tablet - a difficult pill to swallow?

In a few hours Apple are likely to announce a new category of product - the iTablet. Or iSlate or iPad depending on who you believe.  Whatever the name the device is generating a lot of excitement even before any announcement. Lots of commentators are speculating about the likely design and the potential functionality. Will it be a media player, an internet browser, an e-reader, a games machine or all of these things. What kind of screen will it have, LED or OLED? How big will it be? Will there be a range with several models available?

This is all very interesting but I am beginning to worry about one detail in particular. The price. You see if the rumors of a $1,000 price point are true, and let's face it that could mean £1,000 in the UK, then I think there is problem. It seems to me that the acceptable pricing range is defined by two other types of Apple device already on the market - the iPhone and the Macbook laptops. In the UK the iPhone 3GS can be purchased for about £400 and the Macbooks start at around £800. I would expect the tablet to cost more than an iPhone but I would also hope that it does not cost more than the available Macbooks. If the price is close to or even more than the fully-functional (and portable) laptops Apple also sells then the value of the tablet device could be difficult to get across to potential buyers.

As I say it is a worry however I will still want one because I have that certain Apple / Mac illness and there is no known cure.

What will TV be like in 2020?

The rapid changes in consumers’ viewing habits brought about over the last decade by such services as Sky+ and Freeview show what can change in a short period in the TV domain. VOD and IPTV services through a set-top box have also emerged over the last decade but have been slower to make real changes to viewing habits. However, their impact is set to accelerate over the next decade. User interest in VOD is definitely present (as high usage of BBC iPlayer suggests) but ‘discovering’ content in broad VOD libraries, particularly on a TV screen, (or even thinking to consider VOD content instead of on broadcast channels) requires a substantial change in user behaviour. This change will only be brought about by UIs that really take account of user needs and so facilitate this change.

Touching designs

I recently bought a new lamp (like the one in the picture) that might have been inspired by the latest generation of touch control interfaces.

You see there is a very easy way to turn the lamp on – you simply touch the base. In fact, repeated touches allow the brightness to be changed and the lamp to be turned on and off.

I like the simplicity of this. A lot. I also wonder what other types of products and devices in our lives could respond to touch. Instead of using switches and fumbling over buttons perhaps we could change the way we interact with a range of things so that they respond to touch and gestures?

What about remote controls and televisions? Hi-fi equipment? Kitchen appliances? Which devices could lose the buttons? Alternatively are there devices that need to keep the buttons? Let us know.

Why are radios not more user friendly?

So picture the scene, my new husband and I are on honeymoon in the Cook Islands just finishing a nice lunch by the beach when we hear there is a tsunami warning. So we head to our hire car in an attempt to get away from the waters edge and turn on the radio for more information. The reception isn’t great so, as the announcer starts to reel a list of where and when the tsunami is expected, in a bid to sharpen up the reception I hit the tuning button once. Sadly instead of sharpening up the signal it loses it altogether and persists on ‘searching’ through the stations perpetually without ever finding one.  

Technology is really powered by magical beings!

During a recent conversation between my sons on the merits of different camera phones, various technical pros and cons were discussed. Much of the teenagers discussion centered on the value of a three versus a five megapixel camera. At which point my eight year old daughter asked what a ‘mega pixie’ was.  Now this perfectly reasonable question has got me thinking. What if technology products are, in fact, powered by little magical beings like pixies? 

I suppose that having five pixies inside a camera will allow more detailed pictures to be created than if just three are on duty. Though they must all be pretty good at painting pictures to warrant the title ‘mega’!

And what of other devices? What fantastical creatures might lie within, waiting for us to turn on the power button? If you reckon you know how your favourite gadgets really work let us know.

Product ‘mash ups’: an interesting way forward?

Some recent product releases and announcements have been of interest. Not because they represent completely new ideas but because they seem to present an interesting blending of two or more product elements into a new product.

Take the recently announced nook e-reader from Barnes and Noble. The new device features an e-ink screen for reading text plus a touch sensitive colour screen at the bottom. The colour screen allows a user to flow through book covers using gestures and touch. If you were to blend elements of standard e-readers with the iPhone or iPod Touch the nook could well be the result.

In a previous blog we have expressed doubts about e-readers. In the case of the nook it is possible that the colour screen might detract from the experience of becoming ‘lost’ in a good book, however the combined functionality does seem intriguing.

This also makes me wonder what other products and design elements could be ‘mashed up’ to produce something new. Ideas on an electronic post card please!

POWERMAT - an end to cable / charger clutter?

Last summer our family packed in preparation for our holiday. It took most of the day to get ready and load the car, allowing for everything needed by 3 children, 2 adults and 1 dog. A long drive lay ahead and the car was loaded with gadgets and entertainment devices to keep the kids happy. This included MP3 players and handheld games consoles, mobile phones, a camera and a camcorder. Plus, of course, a tangled mess of chargers, cables and power adaptors.